Privacy

Last updated: August 2026

Who holds your information

Piccadilly Psychotherapy Practice is a trading name of Carroll Malewska Rowley Practice LLP. Three independent therapists work here: Adam Rowley, Helen Carroll and Kasha Malewska. Each is a separate data controller for their own enquiries and client records. The LLP holds no client data and does not provide therapy.

The enquiry form

The form asks for your name, your email address and a little about what brings you here. It goes to the therapist you choose and to no one else, who uses it to reply to you and, if you go ahead, to arrange sessions.

Because what you write may touch on your health, they rely on your explicit consent to handle it. You can withdraw that consent at any time.

The practice's website host stores enquiries and passes them on. It is based outside the UK, and that transfer is made under the terms UK data protection law requires for sending information abroad.

How long it is kept

If your enquiry does not lead to you working with that therapist it is deleted within twelve months. If it does, it becomes part of that therapist's client record and is kept for seven years after your last session, as professional bodies and insurers require. You can ask for it to be deleted sooner at any time.

Self-assessment tools

The questionnaires work entirely inside your own browser. Your answers are never saved or sent anywhere, and closing the page clears them.

Cookies

This site sets no cookies of its own. The analytics tool it uses sets none either, and collects nothing that identifies you, which is why you are not asked to accept anything when you arrive.

The exception is the map on the home page. It is served by Google, which sets its own cookies when the map loads, governed by Google's privacy policy rather than ours.

Your rights

You can ask what is held about you, have it corrected or erased, object to how it is used, and withdraw your consent. Contact the therapist you wrote to. If you are not sure who holds your information, send an enquiry and say so.

If you are unhappy with how it is handled, you can complain to the Information Commissioner's Office at ico.org.uk.